Requests for UIS Services

• Site Certificate: Create a help desk ticket that includes:
  • Purpose of the Certificate Signing Request (CSR)
  • The resource the the cert should be applied to (server, application, etc.)
  • A copy of the CSR
• UIS Technical Review: To submit a request for a UIS technical/architectural/compliance assessments prior to procuring technology products or services, please refer to the links below:
  • Read Me (Guidance on submitting a request for tech review)
  • Help Desk Ticket
• Firewall Rule Modification Request: Create a help desk ticket to enable or modify firewall rules for authorized products or services
• VPN Rule Modification Request: Create a help desk ticket for authorized system access through a VPN group or role (authorized by respective data stewards/system owners)
• VPN User Request: Create a help desk ticket for membership in an existing VPN group or role (authorized by respective data stewards/system owners)
• Request for Administrative Access to User Data (online Google form)
• Request for Administrative Access to System Data (submit to help@georgetown.edu)
• Request for Immediate Action on NetID (submit to uiso-riskmgmt@georgetown.edu)

Report a Data Security Incident

Questions or Assistance? Please contact the Help Desk.